Leading as a Great Follower
03.01.09The hardest thing to find is a great leader who is also a great follower. You have to be both. A great leader inspires those around him/her to do great things. But a leader needs to lead by example when the time comes for him/her to follow. How does a great leader become a great follower?
When Accountability Hits the Fan
03.01.09One of the most challenging areas of growth for organization is building a culture where accountability is the norm, rather than the exception. Is it based solely on the employee, or does management play a role in creating an environment that cultivates accountability and responsibility?
Learn Your Way Around The Leadership Kitchen
01.27.09Cultivating a good leader is a little bit like cooking. Having the right ingredients is a great start but it takes far more to make a great meal – or a great leader. Unfortunately, ingredients will not jump into a pot and cook on their own. A great meal requires special effort and attention…
It's Summer: Is Anybody Working
01.25.09One of the biggest challenges for businesses, large and small, is the good ol’ summer time. No one feels like working. So how do you deal with the ‘summer slow down’ attitude when the work load hasn’t slowed down?
Cost Analysis of the Caustic Client
01.25.09The common characteristic of a “good” client is one that pays in full and on time. The client normally climbs up the “good” ladder based on the amount of money he spends for your services. However there are very lucrative clients that are simply bad business. What do you do with them?
Interviewing: The Art and Science of Hiring the Best
01.25.09Having the right people, is the most valuable asset in business. It’s impossible to find a more impactful factor on the success of a company than hiring the right people. To meet the expectations of customers today, your company needs talented, knowledgeable key people. So how do you get them?
M&A: Don't Forget The People
12.21.08Mergers and acquisitions bring together two independent organizational infrastructures. The companies involved spend countless hours developing blueprints to unite. When merging companies ignore the human side of the equation, their nicely paved road will quickly develop potholes.
Hiring Key People: Read Between the Lines
12.21.08If a candidate’s resume could tell the whole story hiring would be a seamless process. Often times what the resume does not tell you, however, reveals more about how a candidate will acclimate than the list of skills on a resume.
Do Eager Beavers Make Good Business Leaders?
12.21.08We already know that universities and colleges can teach the basics of a profession. But does schooling provide the experience and hone the qualities needed to make a leader out of an average professional? What really makes a business leader successful?
Cultivating Your Key Staff
10.17.08You’ve hired the best staff possible. Their credentials are impressive, their energy boundless and their dedication exemplary. You have every confidence in them and soon after they start they are exceeding your expectations. Let them be and in a few years they will be...gone.
Five Danger Signs that you Might be Losing an Employee
10.17.08Time and money have been invested in a new hire for your organization. The last thing you want to do is lose your new hire over what could be an avoidable situation. What are the warning signs, and what do you do about them?
Five Often Forgotten Ways to Keep Employees Happy
10.17.08Sometimes, the most basic management skills can be lost or forgotten in the pursuit of the end result. As pressures mount, managers quickly lose sight of the bigger picture and forget that that their employees are people with needs and emotions. How do you keep them happy?
Build a Business to Withstand the Test of Time
10.17.08Change is constant; as is the need to adapt. In these changing times leaders must adjust how they measure success for themselves and their business. How do leaders who are willing but unsure learn to ride the winds of change?
Transforming Leadership - The Culture of Change
06.20.08“Change can be a bittersweet fact of leadership…yet…some of our most creative ideas and innovative business solutions are born in the midst of…change…there are several factors that affect a leader’s ability to ride the wave of change:”
Upselling Strategies
06.20.08Upselling is a mindset. “It’s about thinking bigger than the one sale in front of you…it’s about genuine concern and interest in the client…” “Upselling isn’t a technique, it’s an attitude.” To have the right attitude you must…
Evaluating Performance Issues
06.20.08When employees are not performing up to par it’s easy to assume that you missed the green in hiring. But “assumptions should never play a role in determining performance issues.” Fundamentally, there are three possible sources… :
Celebrating Failures
06.20.08“What is the real ‘f’ word? It’s failure.” How we look at failure and our response to it is no small matter. “Let us not forget that our greatest successes in business, science, and indeed life, have…”
Interviewing: How to Hire the Right People
06.20.08Learning to interview is like learning to create music: “First you have to understand the notes, and how different instruments create different sounds and affects.” Interviewing, like “a true musical work of art is first developed through an understanding of techniques and form and structure.”
Leveraging the Interview Process to Brand
06.20.08“If you had 60 seconds in which to speak to some high quality candidates, can you tell them why they should work for your company? … If you’ve done your job well they should know about…”
How to Keep Lines of Management Intact
06.20.08“Cultivating a good manager…is like creating a fine wine. You harvest the best grapes so the desired ingredients will be present…the same can be said for a manager.”
The Art of Selling a Deadline
06.20.08When you are under a strict deadline “…the knee-jerk reaction is to bark orders at your co-workers...” But “resist the urge to order others around…doing so will only create…”
Hidden Costs of All-Consuming Clients
06.20.08"If demanding and negative clients are keeping you up at night, it’s time to re-evaluate whether these clients are worth your aggravation. As a service provider, you may be inclined to accept whatever business comes your way. This approach, however, has serious drawbacks."
Keeping a Good Team Together
06.20.08When you have the building blocks but lack the blueprint to build an effective team, you place your company on the front lines of trouble. Disjointed teams create holes in the protective armor. Keep your company out of the line of fire by…
Succession Planning: Your Company’s Future Depends on It
06.20.08“You’ve put your blood, sweat and tears into building your company. It’s grown into something that you’re proud of…In fact, it’s grown past the point where…you can handle everything on your own.” It is crucial to the success of your company that you…
The Value of Authenticity in Corporate Leadership
06.20.08Being an authentic leader “means feeling comfortable in your own skin…” “When you believe in your vision, your voice, and your path, your leadership is more than simply giving orders.” “Your leadership becomes a means of connecting…,”
Taking a Small Business to the Next Level
06.20.08What is the key to “taking a small business to the next level?” You may be surprised to learn that money neither is the only nor the foremost concern. This is because…
Are Men Better Bosses than Women
06.20.08“Which gender makes the best boss? “Women are raised to be nurturing…men see themselves as leaders.” But “being a good manager or boss means that you set…”
Lessen the Load of Training New Hires
06.20.08“…we all have faced the age old dilemma of whether to hire or not to hire new staff…this question presents a weighty set of issues.” By following these suggestions, managers can tip the scale in their favor.
Doing Business While Your Personal Business Suffers
06.20.08"Everyone goes through personal issues of some sort during their lives. Let’s face it, when major family/personal issues arise, your time and energy is going to be focused on resolving these difficulties. Instead of taking the approach to “keep a stiff upper lip”, try..."
Merging Business With People
06.20.08"In the ever-changing climate of Corporate America…keeping pace often means merging with another similar company...management teams from each company will pore over the other's financial statements, infrastructure and more. Yet, all too often, the humanistic value...is overlooked in this process"
Organizational Communication: The “Trickle-Down” Effect of Management Behavior
06.20.08Ethical behaviour within any organization begins at the top. As surely as the behaviour from the C-suite affects management, the behaviour of management affects the teams they work with. In light of this, today’s managers would be well-served to remember five keys to ethical behaviour…
Conquering the Fear Factor: Older Managers and Young Turks
06.20.08In today's business world, the older, more experienced manager is often afraid of losing a good position to a younger, more technologically-savvy member of the new generation climbing up the corporate ladder. This fear is real, but the situation can benefit both sides of the fence...
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