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	<title>Incedo Group</title>
	<link>http://www.incedogroup.com</link>
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		<title>Family Business Management Isn’t for the Faint of Heart</title>
		<description><![CDATA[I don’t know anybody who enjoys reprimanding employees, dealing with performance issues or having to fire someone. Imagine what it’s like if this employee is your mother/father, sister/brother, daughter/son, cousin or aunt/uncle. Managing isn’t easy and family business management adds another dimension to the equation: the family. It’s more than just having family members as [...]]]></description>
		<link>http://www.incedogroup.com/family-business-management-isn%e2%80%99t-for-the-faint-of-heart/</link>
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		<title>Coaching Employees about Customer Service</title>
		<description><![CDATA[OK, I admit it, I’m on a rant today. What happened to the concept of customer service? Isn’t part of having a successful company a commitment to excellent customer service? Go on the Internet and you’ll find all sorts of statistics on how much easier it is to keep a customer than to replace them. [...]]]></description>
		<link>http://www.incedogroup.com/coaching-employees-about-customer-service/</link>
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		<title>Verbal Communications Skills: Leaders Are Talking but Nobody’s Getting It</title>
		<description><![CDATA[Do you ever ask yourself, “How come I’m talking but nobody’s getting it?”  How often do you find yourself repeating the same thing with no new results? Do you think your verbal communication skills are first-rate and it must be them…they aren’t listening, they don’t understand, they don’t care…they, they, they? Well, it could be [...]]]></description>
		<link>http://www.incedogroup.com/verbal-communications-skills-leaders-are-talking-but-nobody%e2%80%99s-getting-it/</link>
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		<title>Creating a Sales Culture Is Not Just For the Sales Team</title>
		<description><![CDATA[When you read the phrase sales culture, what does that mean to you? When I ask folks I get responses like ’having our salespeople focused on selling our products or services,’ or ’successfully fulfilling a want or need of a customer,’ or ’meeting our sales goals on a regular basis.’  So why do we limit [...]]]></description>
		<link>http://www.incedogroup.com/creating-a-sales-culture-is-not-just-for-the-sales-team/</link>
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		<title>CEO Coaching Often Includes Understanding Stress and Its Causes</title>
		<description><![CDATA[The life of a CEO is increasingly more demanding and complicated. They are busier than ever, managing competing priorities, find themselves without the talent they need, volunteer, have families and want to spend leisure time.   All of this can be stressful, and ultimately CEO coaching includes discussions on stress and stress management.
Executives want CEO coaching [...]]]></description>
		<link>http://www.incedogroup.com/ceo-coaching-often-includes-understanding-stress-and-its-causes/</link>
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		<title>Leadership Skill Training Should Include How to Deal with Competing Commitments</title>
		<description><![CDATA[Time-management training, bah, humbug! I don’t believe you can manage time, and frankly, at times I think it’s difficult to even manage ourselves. All the time and dollars people spend on learning how to manage their time better, while not a waste, don’t solve the problem because we are treating only the symptom. Leadership skills [...]]]></description>
		<link>http://www.incedogroup.com/leadership-skill-training-should-include-how-to-deal-with-competing-commitments/</link>
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		<title>The “How Do You Change Corporate Culture?” Post Inspired Hundreds</title>
		<description><![CDATA[A couple of months ago I wrote a blog post titled “How Do You Change Corporate Culture?” I received more than 500 responses to this topic, and comments are still coming in. I’d like to think it was my stellar writing skills that inspired so many, but I suspect it was the topic itself. So [...]]]></description>
		<link>http://www.incedogroup.com/the-%e2%80%9chow-do-you-change-corporate-culture%e2%80%9d-post-inspired-hundreds/</link>
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		<title>Employees Performance Starts with Hiring Right</title>
		<description><![CDATA[Every company wants outstanding performance from their employees. Every year companies spend thousands of dollars and invest huge amounts of time looking for the key to improve their employees’ performance. I understand why and I’d like to suggest that if companies spent more time on hiring effectively they would spend less time managing performance issues. [...]]]></description>
		<link>http://www.incedogroup.com/employees-performance-starts-with-hiring-right/</link>
			</item>
	<item>
		<title>Succession Planning: Is it Necessary?</title>
		<description><![CDATA[Many of my clients are business owners and entrepreneurs, and we often discuss succession planning. If you don’t have a family member who is the obvious heir apparent, what do you do? I think the question of succession planning isn’t just for entrepreneurs, though. It’s certainly a topic of discussion in board rooms and at [...]]]></description>
		<link>http://www.incedogroup.com/succession-planning-is-it-necessary/</link>
			</item>
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		<title>Leadership in Business: Enforcing Non-compete Agreements</title>
		<description><![CDATA[A recent article in HR Executive Online discussed non-compete agreements. The article explained how social media is impacting non-compete agreements. You can read the article here: http://www.hreonline.com/HRE/story.jsp?storyId=436127008. Reading the article got me thinking about the importance of leadership in business creating non-compete agreements.  Many companies already have these agreements in place. Frankly, I often believe [...]]]></description>
		<link>http://www.incedogroup.com/leadership-in-business-enforcing-non-compete-agreements/</link>
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