Upselling Strategies:  Don’t Leave Money on the Table

Coming Soon What does it take to thrive as a sales professional or entrepreneur in today's competitive business world? How can you effectively show your customers the value you bring, sell them more of your service, build their loyalty and gain a competitive advantage? Find . . . more

The Art of Interviewing:  Listening for the Best Candidate

Coming Soon Recruiting the very best people for your organization is an ongoing challenge for every leader. Incedo Group's CEO is forever being asked how to find the best candidates and how to conduct an interview to get the most out of the candidate selection process and . . . more

Metrics for Leaders

Coming Soon Any kind of organizational change can be overwhelming and anxiety-producing. It can also open up possibilities that simply weren’t there or that we couldn’t see before. One very effective way to predict and adapt easily to change is to increasingly be tapped into . . . more

Creating a Committed Organization in the 21st Century

Coming Soon Organizations that don't establish a culture of commitment and accountability suffer from very costly chaos. Every business struggles with how you can gain commitment from your staff and have them accept accountability. Deadlines slip (or are never established), . . . more

Critiquing the Art of Organizational Communication

Coming Soon Have you ever wondered how to effectively handle discussions related to performance, termination, why someone else was promoted, customer complaints or service issues, unreliable vendors or even just regular performance reviews? Did you ever walk away from those . . . more

Managing Merger Shockwaves

Coming Soon The merging of two companies can be complex, challenging and highly emotional for all concerned. Changes that are happening across-the-board - and often without prior warning for key people - often get in the way of effective communication within each company and . . . more